-Monetary compensation for victims (medical and other costs)
-Legal fees
-Higher insurance costs
-Lost market share and profits
-Negative publicity
-Closure of food premises by local authorities
-Incurred costs from internal investigation
-Incurred costs from cleaning, decontamination and replacement of equipment
References:
-http://books.google.com/books?hl=en&lr=&id=kexwWKbS6b4C&oi=fnd&pg=PA121&dq=consequences+of+food+poisoning+on+company&ots=LqpZWpc9pp&sig=4l90c3YJHOHWsknZPcyjpfmFpSA#PPP1,M1
Interdisciplinary Food Safety Research By Neal H. Hooker, Elsa A. Murano
-Journal of Business Communication, Vol. 41, No. 2, 192-211 (2004)DOI: 10.1177/0021943603261748© 2004 Association for Business Communication
Consumer Reaction to Negative Publicity
Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event by Dwane Hal Dean
-Hygiene for Management Richard A. Sprenger Highfield Publications 1993.
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